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FREQUENTLY ASKED QUESTIONS

Where can I find Expansive Storage?

Our facility is at the intersection of W 4th Street and Elm Street, across from Tower Place Parking. Our rental office is located inside the building lobby. Existing customers may access units through the Benham Alley entrance off of Elm Street.

What time is your office open?

Our office is open  8:30 a.m. to 5:00p.m. Monday to Friday and Saturday by Appointment Only

When are your access hours?

We are delighted to provide access to our storage units from 6:00 a.m. to 11:00 p.m.

Is your storage facility secure?

Absolutely! Our facility is fully secure, complete with security cameras throughout the property.

Do you have a designated loading area?

Our loading area is located behind the building at the Benham Alley Entrance off of Elm Street. 

Are there any local attractions nearby?

Because we're so centrally located, many of Cincinnati's finest attractions are only minutes away, including Paul Brown Stadium, the Great American Ball Park, Fountain Square, Washington Park, Mt. Adams, Overt The Rhine, Findlay Market, Children's Hospital, The Banks and the University of Cincinnati.

How far are you from Over-the-Rhine?

Our storage facility is only 0.5 mile from Over-the-Rhine and approximately five minutes by car.

What size unit will I need?

Our easy and intuitive storage calculator can help you find out what size storage unit you'll require.

How do I pay my bill?

It's easy! Our online bill payment system means you'll never even need to leave your home when rent is due.

How can I get started?

First, you might want to read our storage tips for some expert advice on what to store and what to sell. After that, we recommend trying our storage calculator to estimate what size of unit you'll require. From there, don't hesitate to call us or use our contact form and we'll reply as soon as we possibly can.

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